| If your enquiry relates to an existing order please include the ORDER ID number found on your email receipt and in your orders history online. The more information you can give us the faster we can deal with it |
| Please complete as many of the boxes as possible, we do not use this information for anything except to give an idea of where you are. We will reply as soon as possible! |
| TIP: If you log in to the site using the entry boxes on the right most of the fields will be completed for you. |
| If your enquiry relates to a delivery you think is late make sure you have read the order notes before filling in the form, this is on your email receipt too. |
| If your enquiry relates to a short delivery i.e. something missing or wrong, please include the information found on the packing note fixed to the box. Please include the slip number and tell us if the order is correct on packing note. |